http://www.tamba2.org.uk/T2 Eclectic. Tue, 24 Mar 2009 15:09:48 +0000 en hourly 1 http://wordpress.org/?v=3.1.3 http://www.tamba2.org.uk/T2/2007/12/16/speed-support-at-red-sweater/ http://www.tamba2.org.uk/T2/2007/12/16/speed-support-at-red-sweater/#comments Sun, 16 Dec 2007 23:59:04 +0000 Mark http://www.tamba2.org.uk/T2/2007/12/16/speed-support-at-red-sweater/ I’m reinstalling and re-registering apps I’ve bought. So far so good. Marsedit I download but I can’t register it because I bought the version before the latest (which I can use / am allowed to use). After some hunting for my reg code I decide I’ll email red-sweater to see if there is something I can do.
I send the email at 11:36pm and SIX minutes later I get a reply and the reg code I need. 6 minutes. And it’s not automated – how do I know? I send a thank you email right back and I get a great response there too. If support is a factor when buying a product then Daniel Jalkut has both. Excellent.

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